providing a better online user experience
The Digital Transformation Office (DTO) is developing the Digital Service Standard for the Australian Federal Government to have criteria all digital services must meet to ensure all services are simpler, faster and easier to use. The DTO believes that everyone who needs to use government services should be able to find what they need to get it done quickly and easily. The aim is to have consistent high quality digital services delivered across all Federal Government Agencies.
In support of the DTO's commitment to improve digital service delivery, Internetrix has developed and now successfully deliver three user-centered analytics packages to empower Government Agencies to understand and improve their users' digital experience.
By helping government agencies understand how users discover, interact, consume and transact with online information and services, Internetrix ensures that your agency is prepared for assessment and to meet the standards. Your agency will be able to continuously assess, analyse and improve your digital service performance. This means your digital services are accessible, easy to use and encourage adoption by your online users. Analysis of your user experience means you will be able to deliver proactive monitoring, improve the user experience and provide comprehensive reports on the value and advantages those improvements bring to your users.
Internetrix has been delivering its World Class Analytics solutions to clients across Australia and South East Asia for over a decade. Working with Google and other providers Internetrix ensure businesses make informed data driven decisions to help them effectively service their users.