providing a better online user experience
The Digital Transformation Agency (DTA) has developed a Digital Service Standard criteria for the Australian Federal Government so that all digital services are simpler, faster and easier to use. The DTA believes that everyone who needs to use government services should be able to find what they need quickly and easily.
In support of the DTA's commitment to improving digital service delivery, Internetrix offers three user-centered analytics packages to empower Government Agencies to understand and improve their users' digital experience.
By helping government agencies understand how users discover, interact, consume and transact with online information and services, Internetrix ensures that your agency meets the DTA's digital standards. Your agency will be able to continuously assess, analyse and improve your digital service performance. Analysis of your user experience means you will be able to deliver proactive monitoring, improve the user experience and provide comprehensive reports on the value and advantages those improvements bring to your users.
Internetrix has been delivering its World Class Analytics solutions to clients across Australia and South East Asia for over a decade. Working with analytical partners of Google, IBM and Clicktale, Internetrix ensures businesses make informed data-driven decisions to help them effectively service their users.