Meeting the Standard Package

Google Analytics ~ Meeting the Standard Package for Australian Federal Government Agencies

 Google Analytics 360 (Premium) ~ Meeting the Standard Package for Australian Federal Government Agencies

 A comprehensive ongoing service, ensuring Government Departments and Agencies deliver superior customer service online via optimised user centric engagement and internal digital efficiencies. A Government Analytics Engagement with Internetrix is comprised of the following;

Audit

  • Undertake a complete audit of the department's digital presence
  • Identify a list of relevant insights and findings
  • Prepare a list of recommendations to bridge the gaps between the current customer experience and a world class customer experience
  • Prepare a list of activities / initiatives the department could use to derive deeper insights by improving their analytics implementation

Report

  • Deliver a comprehensive findings and recommendations document outlining;
  • The current digital situation
  • A performance scorecard
  • A priority matrix for improvement initiatives
  • A number of best practice recommendations
  • A list of activities which when undertaken can help the client gain great insight from their visitors experience
  • Achieve World Class Analytics
  • Deliver an improved customer experience
  • Improve their ROI on digital investment

Implementation

  • Direct or supporting internal teams
  • An implementation plan for the various recommendations
  • Deliver A technical implementation of the listed initiatives

or

  • Provide oversight for the client’s technical team as they implement the recommendations
  • User Acceptance Testing
  • Deliver a post implementation report

Onsite support and Training

    • 1 day onsite training with the client

    • 1 day onsite workshop for custom report and dashboard building

    • Face to face report handovers

The Internetrix Meeting the Standard Government Analytics engagement provides departments and agencies with access to Internetrix's knowledge and experience for a full tracking, account configuration and personnel training solution.